Shipping Policy

CountryTracking WayShipping Time
(Business Days)
Charge
USA (United States)USPS(trackable)10 – 16 daysFree
AustraliaAus Post
Aramex
10-15 Business Days
Free
UKRoyal Mail/
Laposte
6-12  Business Days
Free
CanadaCanada Post10-15 Business DaysFree
Shipping Notice(22th. May. 2023)

At Urbanaprt.com, We work with reliable shipping carriers to ensure the safe and timely delivery of your packages. While shipping times may be affected during challenging periods, such as epidemic situations prevailing in some countries, lack of manpower in some courier services and etc… We strive to provide the best service possible to our customers, and shipping concerns should not be a major worry when shopping at Urbanaprt as we provide tracking details until the package gets delivered.

Shipping Restrictions:

Currently, we offer shipping to countries(USA, Australia, UK, Canada) mentioned in the above shipping table only.

To provide transparency, customers can review the shipping details on the checkout page. While we ship to most countries, there are a few exceptions.

Shipping Processing:

During the processing stage, we conduct thorough quality checks and ensure proper packaging of your items before shipping. Typically, it takes 1-3 business days to fulfill your orders. However, there are a few situations that may cause a delay in the processing time:

  • Items that are not in stock may require additional time for allocation or production.
  • Processing time might experience a slight delay during national holidays or peak seasons.

Shipping Tracking:

Once your order is shipped, our email system will notify you, and you will receive a tracking number. You can track your shipment in multiple ways: through our website or by requesting the local carrier tracking details. This will provide you with an estimated delivery time based on updates from your local carrier.

Important Note:

  • Please be aware that due to the impact of Covid-19 and the job cuts that came after the economic crisis prevailing in some countries, shipping times may be subject to flexibility in delivery.
  • While we strive to maintain stable shipping times as advertised, certain circumstances such as hurricanes, mountain fires, or other unexpected situations can cause shipping delays. Rest assured, if you do not receive your package, we will offer a refund. For more detailed shipping information, please check the status of your package directly.
  • During peak seasons or holidays, such as Christmas, shipping times may be delayed. To ensure you receive your items before December 16th for Christmas, we recommend choosing an appropriate shipping method or trying to buy your products prior to December.

Have More Shipping Questions?

  • If you have received broken, damaged, or stained products, please refer to our broken products policy.
  • For returns or refunds, please consult our return and refund policy.
  • For further assistance, you can find more details in our help center or reach out to us via email for additional information.